Effective Date: July 2026
Thank you for shopping with Anusparsh. Customer satisfaction is important to us. This Refund & Return Policy explains the conditions under which returns, replacements, and refunds are accepted for purchases made through https://anusparsh.com.
By placing an order on our website, you agree to the terms outlined below.
Return Eligibility
We accept return requests only under the following circumstances:
- You received a damaged product.
- You received the wrong product.
- The product was missing from your order.
- The product was received in a defective condition.
To be eligible for a return, the product must:
- Be unused and in its original condition.
- Be returned in its original packaging.
- Include all labels, seals, accessories, and invoices provided with the order.
Non-Returnable Products
For hygiene, safety, and quality reasons, we do not accept returns for:
- Opened or used products.
- Products with broken safety seals.
- Products damaged due to misuse or improper storage by the customer.
- Products returned without their original packaging.
- Gift cards or promotional items (if applicable).
Return Request Timeline
Any request for a return or replacement must be made within 48 hours of receiving your order.
Requests made after this period may not be eligible for return or replacement.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
To help us process your request quickly, please provide:
- Your Order Number
- Clear photographs of the product
- Photographs of the shipping package (if applicable)
- A brief description of the issue
Refund Process
Once your returned product has been received and inspected, we will notify you regarding the status of your refund.
If approved, the refund will be processed to your original payment method within 5–7 business days, depending on your bank or payment provider.
Replacement Policy
If your request is approved, we may offer:
- A replacement product (subject to availability), or
- A full refund if a replacement cannot be provided.
Cancellation Before Shipment
Orders may be cancelled before they are dispatched.
If your order has already been shipped, it cannot be cancelled. In such cases, please refer to our Cancellation Policy.
Shipping Charges
Original shipping charges, if any, are generally non-refundable unless the return is due to:
- A damaged product
- An incorrect product sent by us
- A manufacturing defect
Right to Refuse Returns
Anusparsh reserves the right to reject any return request if the returned product does not meet the conditions outlined in this policy.
Contact Us
If you have any questions regarding returns or refunds, please contact us.
Anusparsh
Website: https://anusparsh.com
Email: admin@anusparsh.com
Phone: +91 97661 25487
Address:
Harivallabh Ayurvedic Panchakarma Hospital
315/248, Plot No. 12,
Sagar Township, In front of Shree Varad,
Nashik, Maharashtra – 422003
India
